Terms & Conditions
vibedecal.com Terms of Service and Agreement
Welcome to visit and use the various products and services provided by vibedecal.com (hereinafter referred to as “this Website”). This Website is operated by the relevant operating entity (hereinafter referred to as “we”), with an address at 16341 old valley Blvd, La Puente CA 91744 and a customer service email at help@vibedecal.com. These Terms of Service and Agreement (hereinafter referred to as “this Agreement”) constitute a legally binding and complete agreement between you (hereinafter referred to as “User”) and us regarding the use of the products and services of this Website. Please carefully read and fully understand all the contents of this Agreement before accessing, browsing, using this Website or purchasing products on this Website. Once you access, browse, use this Website or complete a purchase, you are deemed to have fully accepted all the terms and conditions of this Agreement and agreed to be bound by them.
I. Privacy Policy
1.1 Collection and Use of Information: We respect and protect the personal privacy of Users. In the course of your using the services of this Website or purchasing products, we may collect necessary information about you according to the needs of providing services or completing transactions, including but not limited to name, contact information, shipping address, payment-related information, etc. The information we collect is only used to provide you with services, process orders, optimize user experience, ensure transaction security and comply with the requirements of relevant laws and regulations.
1.2 Protection of Information: We will take reasonable and necessary technical and management measures to protect the personal information you provide from unauthorized access, use, disclosure, modification or damage. We will not disclose your personal information to any third party unless we obtain your explicit authorization, it is required by relevant laws and regulations, or it is necessary to protect our legitimate rights and interests and public interests.
1.3 Control of Information: You have the right to inquire about, correct or delete your personal information. If you need to exercise such rights, you may contact us via the customer service email help@vibedecal.com.
II. Intellectual Property Rights
2.1 Ownership: All contents on this Website, including but not limited to texts, pictures, trademarks, logos, software programs, design schemes, etc. (hereinafter referred to as “Intellectual Property Contents”), the intellectual property rights thereof belong to us or the relevant right holders.
2.2 Restrictions on Use: Without the written permission of us or the relevant right holders, you shall not arbitrarily copy, disseminate, modify, use, display or transfer any Intellectual Property Contents of this Website, otherwise you shall bear corresponding legal liabilities.
2.3 User Authorization: The contents uploaded and published by you on this Website shall be deemed as you granting us a non-exclusive, free and sublicensable right to use, allowing us to use such contents within the scope of providing services. You guarantee that the contents uploaded and published by you do not infringe the intellectual property rights of any third party.
III. Software and Contents
3.1 License for Software Use: The relevant software programs of this Website (including but not limited to web-based programs, mobile-adapted programs, etc.) are all protected by intellectual property rights. We grant you a non-exclusive and non-transferable personal license to use. You may only use the software for the purpose of using the services of this Website, and shall not conduct illegal operations such as reverse engineering, reverse compilation, or cracking.
3.2 Liability for Contents: The contents provided by this Website are for Users’ reference and use only. We shall make every effort to ensure the accuracy and completeness of the contents, but shall not be liable for the absolute accuracy, timeliness and applicability of the contents. We shall not be liable for any losses incurred by Users due to relying on the contents of this Website.
3.3 Content Specifications: In the course of using this Website, you shall not upload or publish any illegal, irregular, vulgar, infringing or harmful contents. Otherwise, we have the right to delete the relevant contents and may suspend or terminate the provision of services to you.
IV. Sales Terms
4.1 Order Confirmation: After you submit an order on this Website, it shall be deemed as you making an offer to us. After receiving the order, we will review the order information. The sales contract between both parties shall be established after the review is passed and the shipment is confirmed. If the order cannot be fulfilled due to reasons such as out-of-stock products, incorrect prices, or incomplete order information, we have the right to refuse to accept the order and notify you in a timely manner.
4.2 Product Description: We will make every effort to accurately describe the product information sold on this Website, including but not limited to specifications, materials, sizes, colors, etc. If there are slight differences between the actual product and the description due to product batch differences, shooting light, etc., it shall not be deemed as a breach of contract, and we will explain it within a reasonable scope.
4.3 Return and Exchange: The specific return and exchange policy shall be subject to the “Return and Exchange Rules” published on this Website. You need to submit a return or exchange application within the specified time limit and ensure that the product is intact, unused and the accessories are complete. For returns and exchanges caused by product quality problems, the relevant shipping costs shall be borne by us; for returns and exchanges caused by personal reasons, the relevant shipping costs shall be borne by you.
V. Pricing and Supply Status
5.1 Pricing Instructions: The prices of products on this Website are subject to the display on the page. Prices may change due to market fluctuations, promotional activities and other factors, and we reserve the right to adjust prices. Price adjustments shall not affect confirmed orders.
5.2 Supply Restrictions: We will provide products according to inventory status. If a product is out of stock, we will notify you in a timely manner and may negotiate a solution (such as refund, product replacement, etc.). We shall not be liable for delayed supply or inability to supply due to force majeure, supplier problems or other factors beyond our control, but will try our best to assist in solving the problem.
VI. Payment
6.1 Payment Methods: You may complete the payment through the payment methods supported by this Website (such as credit card payment, third-party payment platforms, etc.). All payments shall comply with the rules and requirements of the relevant payment institutions.
6.2 Payment Liability: You need to ensure that the information of the payment account you use is true and accurate, and shall bear full liability for the payment behavior. We shall not be liable for payment failure or capital loss caused by incorrect payment account information, theft or other reasons.
6.3 Tax Instructions: Whether the product price includes taxes shall be subject to the indication on the page. If taxes are involved, you shall bear them in accordance with the provisions of relevant laws and regulations.
VII. Disclaimer
7.1 Force Majeure: If this Website is unable to normally provide services or perform contractual obligations due to force majeure factors such as earthquakes, fires, floods, wars, policy adjustments, etc., we shall not be liable for breach of contract, but shall notify you in a timely manner and provide relevant certificates within a reasonable time limit.
7.2 Third-Party Liability: This Website may contain third-party links or services provided by third parties. We shall not be liable for the contents of websites pointed to by third-party links or services provided by third parties. Disputes between you and third parties shall be resolved by yourselves.
7.3 Service Defects: We shall make every effort to ensure the stability and security of the services of this Website, but shall not be liable for the absolute defect-free and trouble-free of the services. If the service is temporarily interrupted or unavailable due to technical failures, network problems and other reasons, we will try our best to repair it, but shall not be liable for the indirect losses caused thereby.
7.4 User’s Fault: Any losses caused by the User’s own improper operation, information leakage, violation of the provisions of this Agreement and other reasons shall be borne by the User themselves.
VIII. Links to This Website
8.1 Authorization for Linking: Without our written permission, no third party shall arbitrarily set up links pointing to this Website. For those who set up links with permission, the third party shall ensure that the contents pointed to by the links are accurate and shall not tamper with or mislead the contents of this Website.
8.2 Liability for Compensation: Any legal liability arising from third-party links pointing to this Website shall be borne by the third party themselves. If the third-party links cause losses to Users or adverse effects on this Website, we have the right to require the third party to bear corresponding liabilities.
IX. Indemnification
9.1 Scope of Indemnification: If you suffer direct losses due to our violation of the provisions of this Agreement, we will compensate according to the actual loss situation. However, it does not include indirect losses, expected interest losses and other non-direct losses.
9.2 User’s Indemnification: If you violate the provisions of this Agreement and infringe the legitimate rights and interests of us or third parties, you shall bear full indemnification liability, including but not limited to indemnity, litigation fees, attorney fees and other relevant expenses.
X. Complaints
10.1 Complaint Channels: If you have any complaints or suggestions about the products and services of this Website, you may contact us through the following methods:
– Customer Service Email: help@vibedecal.com
– Contact Address: 16341 old valley Blvd, La Puente CA 91744
10.2 Handling Process: After receiving your complaint, we will verify and handle it within a reasonable time limit and feedback the handling result to you.
XI. Entire Agreement
11.1 Completeness of Agreement: This Agreement constitutes the entire agreement between you and us regarding the use of the products and services of this Website, and supersedes any prior oral or written agreements, understandings or commitments reached between both parties on relevant matters.
11.2 Supplementary Agreement: Matters not covered by this Agreement may be supplemented by the supplementary terms, rules, etc. published by us. The supplementary terms and rules have the same legal effect as this Agreement. If there is any inconsistency between the supplementary terms and this Agreement, the supplementary terms shall prevail.
XII. Waiver
12.1 Waiver of Rights: Our failure to exercise or delay in exercising any right under this Agreement shall not be deemed as a waiver of such right. Our tolerance of any breach of contract shall not be deemed as acquiescence to subsequent breaches of contract or waiver of the right to pursue liability.
XIII. Our Contract
13.1 Establishment of Contract: After you submit an order on this Website and it is confirmed by us, or when you actually use the services of this Website, this Agreement and the relevant order information constitute a valid contract between you and us.
13.2 Performance of Contract: Both parties shall perform their respective obligations in accordance with the provisions of this Agreement and the order. If one party violates the provisions of the contract, it shall bear corresponding liability for breach of contract.
13.3 Modification of Contract: Any modification or supplement to this Agreement shall take effect upon our written notice or public announcement on this Website. Your continued use of the products or services of this Website shall be deemed as acceptance of the modified Agreement.
XIV. Other Terms
14.1 Resolution of Disputes: Any dispute arising from or in connection with this Agreement shall first be resolved through friendly negotiation between both parties; if the negotiation fails, either party has the right to file a lawsuit with the people’s court with jurisdiction at our location.
14.2 Effectiveness of Agreement: This Agreement shall take effect from the date you access, browse, use this Website or complete a purchase.
14.3 Contact Information: If you have any questions about this Agreement, you may contact us via the customer service email help@vibedecal.com or the contact address 16341 old valley Blvd, La Puente CA 91744.